Move Your Balance Back to Your Wallet
Cashing out works the other direction. We ask you to pick the same rail you deposited with where possible — Touch 'n Go eWallet, Boost or GrabPay — so the payout routes back to an account that's already linked to you. Request your amount, confirm the destination wallet, and our team checks the transaction against your verified details before it clears. We
don't promise a fixed clock time because every rail processes at its own pace, but the request sits in a queue you can track from your account history, not a black hole.
- Open the withdrawal tab — Head to your account wallet section and select the cash-out option from the menu.
- Choose your payout method — Pick Touch 'n Go eWallet, Boost or GrabPay as the wallet that receives your payout.
- Enter the amount and submit — Type the amount in RM you want to withdraw and send the request for review.
- Verification check clears the request — We match your details against your verified account before the payout is released.